We at Roma Experience are familiar with the hassles and difficulties that inevitably arise when planning an international vacation, especially due to the ongoing Covid-19 pandemic. Therefore, we are more than happy to work with you to reschedule your tour. If you have any questions or concerns, please contact us via email at email@example.com or by telephone at +39 349 532 9017
A 100% refund is offered for any tour cancelled at least one month (31 days) prior to the scheduled tour date. All tickets are not refundable.
A 70% refund is offered for tours cancelled within 30 days to \20 days prior to the scheduled tour date. All tickets are not refundable.
A 50% refund is offered for tours cancelled within 19 to 7 days of the scheduled tour date. All tickets are not refundable.
No refund is offered for tours cancelled within 7 days from the tour date or missed tours.
We are unfortunately unable to refund missed tours or tours that are not cancelled ahead of time. When possible, we will work with the client to reschedule a tour, but please keep in mind that it is not always possible to reschedule tours.
If your travel will be canceled due to the Covid-19 pandemic we are offering a travel voucher lasting two years.
If for mayor forces not depending on us but on the ongoing pandemic we will need to cancel your tours we will provide a voucher spendable within 2 years from the day of cancellation with the same credit.