We employ Secure Sockets Layer (SSL) technology, a standard encryption protocol for secure e-commerce transactions. SSL encodes information as it is sent over the Internet, ensuring the confidentiality of transmitted data.
Secure Data Transmission
Should you wish to access information, products, services from Roma Experience, or participate in our tours, we may require certain information about you. During your visit to our website, we may collect and indefinitely store your Internet Protocol (IP) information, computer identifiers, service provider identifier, browser type, geolocation data, site referrals, and duration of your website visit. This data aids us in improving our service through website analysis and statistics.
We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties (including but not limited to TripAdvisor, Google Analytics, Zendesk) and companies that assist us in operating our website, conducting our business, and servicing you. This includes reaching out to you via email or phone regarding emergencies, schedule changes, service reminders, review follow-ups, and responding to live chat requests.
When purchasing, booking, or registering on our site, we may ask for your name, email address, mailing address, phone number, and/or credit card information. You may visit our site anonymously. This data is collected and stored indefinitely for website analysis, statistics, and to facilitate communication regarding emergencies, schedule changes, purchase notifications, meeting point details, reminders, and review follow-ups.
Booking a Tour
When contacting us through our form, we collect your email or phone number to provide efficient service, respond to queries, contact you in emergencies, notify you about schedule changes, meeting point details, and to send reminders and follow-ups. This information is securely stored, but you may unsubscribe at any time by emailing us at firstname.lastname@example.org.
Making Travel Plans