You Are Safe With Us
Welcome on Roma Experience website. We take great care in ensuring that your personal information is kept safe. We use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transaction. SSL technology encodes information as it is being sent over the Internet, thereby guaranteeing that the information transmitted remains confidential.
If you are interested in obtaining information, products or services from Roma Experience website, or participating in Roma Experience tours in Rome, Vatican City, and all the Italian cities where we are present, you may need to provide us with information about yourself. For example, when visiting our website, your Internet Protocol (IP) information, including computer identifiers and/or the service provider identifier, browser used, geolocation data, site referrals, time spent on the website, might all be stored indefinitely for the purpose of improving our service through website analysis and statistics.
Making Travel Plans
If you contact us through our contact form, or our Live Chat service, we might collect your email or phone number. We need your e-mail and phone number to provide you with the best possible service, reply to your questions or, contact you in the event of an emergency, changes in the schedule, notifications, meeting point details, reminders before the tour start, if you have booked any, and follow-ups afterwards. The information you provide is stored safely, but you have the chance to unsubscribe at any time by sending an email to [email protected]
Booking a Guided Tour
When buying, booking or registering on our site you may be asked to enter your name, e-mail address, mailing address, phone number, and/or credit card information. (You may, however, visit our site anonymously.) This information is collected and stored indefinitely for website analysis and statistics, and — in case you purchased one or more products available on this site — provide you with the best possible service, reply to your questions, contact you in the event of an emergency, changes in the schedule, send you purchase notifications, meeting point details, reminders before the tour start, and review follow-ups.
We do not sell, trade or transfer your personal information to outside parties. This does not include trusted third parties (including, not limited to TripAdvisor, Google Analytics, Zendesk) and all the Companies that assist us in operating our website, conducting our business, servicing you, including contacting you before and/or after your purchased tour(s) via e-mail or phone number, including but not limited to emergency, changes in schedule or meeting point, service reminders and review follow-ups, responding to live chat requests.
In visiting romaexperience.com and booking tours through Roma Experience website, you agree to this Privacy Statement and grant your consent for the collection of information for aforementioned purposes.